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FAQ

Contact Us

Payment Security

We accept various secure payment methods and major credit cards including VISA, Mastercard and AMEX.

Return Policy

Once an order has been fully placed we are unable to switch items or sizes.  So be sure to order the correct sizes, colors, & include the correct address and email at the end of your checkout.

Shopping Cart

You may hold an item in your shopping cart for up to 24 hours before it will be removed and be reconsidered for inventory. This ensures equal opportunities for each one of our customers.

Delivery Methods

We offer free shipping on all orders over 75$.  These orders will be delivered via UPS Express mail.  Please give express shipping options 1 day to ship after placing (except on weekends).

Production Hours

Luxury LLC’s warehouse hours are from 10am-5pm PST Mon-Fri.  All orders are shipped from our Riverside County location.   Any order placed on Friday after 11am will be sent out the following Monday.

Giveaways

Terms & Conditions


THE FOLLOWING SWEEPSTAKES IS INTENDED TO TAKE PLACE IN THE UNITED STATES ONLY AND SHALL ONLY BE CONSTRUED AND EVALUATED ACCORDING TO UNITED STATES LAW. DO NOT PARTICIPATE IN THIS SWEEPSTAKES IF YOU ARE NOT LOCATED IN THE UNITED STATES.

NO PURCHASE NECESSARY. A PURCHASE DOES NOT IMPROVE YOUR CHANCES OF RECEIVING THE GIVEAWAY. INTERNET ACCESS AND A VALID E-MAIL ADDRESS PREFERRED BUT NOT REQUIRED.

ENTRY IN THIS GIVEAWAY CONSTITUTES YOUR ACCEPTANCE OF THESE OFFICIAL RULES.

​

1. Eligibility.

You must be a legal resident of the United States and 18 years of age or older at the time of entry. Void in overseas U.S. territories, possessions, commonwealths and military installations, and where prohibited by law. Void in Rhode Island, and where prohibited. Employees and agents of Luxury. ("Sponsor"), and its parents, affiliates, subsidiaries, and advertising and promotional agencies (collectively referred to as "Sponsor"), and the immediate family members and persons living in the same household as such individuals, are not eligible to participate or win.


Sponsor reserves the right to conduct a background check on any participant prior to award of the prize.


2. How To Enter.

To enter, simply fill out the entry form on (TBA).


LIMIT ONE ENTRY PER PERSON. Although subsequent attempts to enter may be received, only the first entry received from a particular individual will count; subsequent attempts to enter will be disqualified. The submission of an entry is solely the responsibility of the entrant. Entries may only be made according to the method described above. Only eligible entries actually received by Sponsor before the end of the specified entry period will be included in the prize drawing. Incomplete or garbled entries will be disqualified.


3. Giveaway Conduct.

By entering the Giveaway, entrants agree to comply with and be bound by these Official Rules. The Official Rules will be posted at the Sponsor's websites throughout the Contest. The Sponsor reserves the right in its sole discretion to disqualify any individual found to be: (a) tampering or attempting to tamper with the entry process or the operation of the Giveaway or LUX website; (b) violating the Official Rules; or (c) acting in an unsportsmanlike or disruptive manner, or with intent to annoy, abuse, threaten or harass any other person.

CAUTION: ANY ATTEMPT BY AN ENTRANT OR ANY OTHER INDIVIDUAL TO DELIBERATELY DAMAGE THE LUXURY WEBSITE OR UNDERMINE THE LEGITIMATE OPERATION OF THE CONTEST MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS. SHOULD SUCH AN ATTEMPT BE MADE, SPONSOR RESERVES THE RIGHT TO SEEK DAMAGES FROM ANY SUCH PERSON TO THE FULLEST EXTENT PERMITTED BY LAW.


4. Prize.

The price is TBD.

The following applies to all prizes: Prizes cannot be used in conjunction with any other promotion or offer. Prizes may not be transferred or assigned except by the Sponsor. Only listed prizes will be awarded and no substitutions, cash equivalents or redemptions will be made, except that Sponsor reserves the right to substitute any prize package with a gift card of equal value. Expenses not specifically stated above, together with the reporting and payment of all applicable taxes, fees, and/or surcharges, if any, arising out of, or resulting from, acceptance or use of a prize, are the sole responsibility of the winner of that prize. Sponsor expressly disclaims any responsibility or liability for injury or loss to any person or property relating to the delivery and/or subsequent use of the prizes awarded. Sponsor makes no representations or warranties concerning the appearance, safety or performance of any prize awarded. Restrictions, conditions, and limitations apply. Sponsor will not replace any lost or stolen prize items.


5. Odds of Winning.

Your odds of winning are based on the number of entries received. .



6. Winner Selection and Notification.

Winners will be selected via judge selection on (TBA). Limit one winner per entry. Winners will be notified by email; please allow 4-6 weeks for delivery.


If you wish to receive a list of winner(s), please email contact@luxury.net and indicate this desire and for what time period. LUX has the exclusive and unlimited right to publicize winners’ names.


7. General Conditions.

This Giveaway is governed by the laws of the United States. All federal, state and local laws and regulations apply. Void where prohibited.


By entering, participants: (a) release and hold harmless Sponsors and Administrators, and their respective parents, subsidiaries, affiliates, directors, officers, employees, and agents from any and all liability for any injuries, loss or damage of any kind to persons, including death, or property damage resulting in whole or in part, directly or indirectly, from acceptance, possession, misuse or use of any prize, participation in this promotion, or while traveling to, preparing for or participating in any prize-related activity, and (b) grant to Sponsor the right to use and publish their proper name and state online and in print, or any other media, in connection with the Contest.

Except where prohibited by law, a winner's acceptance of a prize constitutes permission for Sponsor to use such winner's name, address (city and state only), statements, photograph, voice and/or likeness for any advertising and promotional purposes relating to the Contest without further notice, compensation, consideration, review or consent.


8. Disclaimer.

Sponsor is not responsible for incorrect or inaccurate transcription/capture/recordation of entries or entry information, or for any human or other error, technical malfunctions, lost/delayed data or failures of any computer equipment, software, inability to access any online service or Website, or any other error or malfunction, or any injury or damage to participant’s or any other person’s computer related to or resulting from participation in this Sweepstakes. CAUTION: ANY ATTEMPT BY AN ENTRANT OR ANY OTHER INDIVIDUAL TO DELIBERATELY DAMAGE ANY WEBSITE, TAMPER WITH THE ENTRY PROCESS, OR OTHERWISE UNDERMINE THE LEGITIMATE OPERATION OF THE SWEEPSTAKES MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, SPONSOR RESERVES THE RIGHT TO COOPERATE IN THE PROSECUTION OF ANY SUCH INDIVIDUAL(S) AND TO PURSUE ALL REMEDIES TO THE FULLEST EXTENT PERMITTED BY LAW. Sponsor’s failure to enforce any term of these Official Rules in a given instance shall not constitute a waiver of that provision. If for any reason the Sweepstakes is not capable of being executed as planned, or infection by computer virus, bugs, tampering, unauthorized intervention, fraud, action of Entrants, technical failures or any other causes which in the opinion of Administrator, corrupt or affect the administration, security, fairness, integrity, or proper conduct of this Sweepstakes, Sponsor reserves the right at its sole discretion to disqualify any suspect entry (and/or the entrant responsible for same) and to cancel, terminate, modify or suspend the Sweepstakes (contingent upon Sponsor securing any governmental approval that may be required). In such event, Sponsor will select the winner from among all eligible entries received prior to and/or after the action taken by Sponsor or otherwise in a manner determined by Sponsor to be fair, appropriate and consistent with these Official Rules. Notice of such action will be posted on the website.



9. Limitations of Liability.

Sponsor assumes no responsibility for lost, late, misdirected, illegible, or mutilated entries, or for theft, destruction or unauthorized access to, or alteration of, entries. Sponsor is not responsible for any incorrect or inaccurate information, whether caused by website users, any of the equipment or programming associated with or utilized in the Sweepstakes, or any technical or human error which may occur in the processing of submissions in the Sweepstakes. Sponsor assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, failures or technical malfunction of any telephone network or lines, computer online systems, servers, providers, computer equipment, software, email, players or browsers, whether on account of technical problems, traffic congestion on the Internet or at any website, or on account of any combination of the foregoing. Sponsor is not responsible for any injury or damage to participants or to any computer related to or resulting from participating or downloading materials in this Sweepstakes. If, for any reason, the Sweepstakes is not capable of running as planned, including infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the control of Sponsor which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Sweepstakes, Sponsor reserves the right at its sole discretion to cancel, terminate, modify or suspend the Sweepstakes. Sponsor shall not be responsible for any injury caused or received by any party by use of the prize, whether foreseeable or not.


To the fullest extent permitted by law, by participating in the Sweepstakes, all entrants release and agree to hold harmless Sponsor, their respective affiliates, subsidiaries and agencies, as well as the directors, officers, agents, shareholders, representatives, employees, successors and assigns of any of the above organizations, from any and all liability for any claims, costs, injuries, losses or damages of any kind caused by their participation, including but not limited to the unauthorized or illegal access to personally identifiable or sensitive information, the acceptance, possession, use, or misuse of the prize, and any property or personal injury or damage caused by proper or improper use of the prize whether to the winner or any other person. Except where prohibited by law, acceptance of prize constitutes permission for Sponsor and its designees to use winner’s name, hometown, likeness, statements and other personally identifiable information for Sweepstakes, advertising and marketing purposes in any media throughout the world without additional prize, incentive, consideration, consent or review.


10. Privacy.

By entering the Sweepstakes, you agree to allow your personal information to be used in connection with the Sweepstakes. The personal information collected from you during the Sweepstakes will be maintained by Luxury LLC, and may be used for promotional and marketing purposes by LUXURY or its affiliates. 



11. Disputes/Choice of Law.

To the fullest extent permitted by law, by participating in the Sweepstakes, you agree that: (a) any action at law or in equity arising out of or relating to these Official Rules or the rights and obligations of any entrant and/or Sponsor shall be filed in state court in Orange County, California, USA, and you hereby consent and submit to the personal and exclusive jurisdiction of such courts for the purposes of litigating any such action (and waive any right to change of venue, forum non convenience, or any like right), (b) any and all disputes, claims, and causes of action arising out of or connected with these Official Rules, and/or the rights and obligations of any entrant and/or Sponsor, shall be resolved individually, without resort to any form of class action, and (d) under no circumstances will any entrant be permitted to obtain awards for and hereby waives all rights to claim punitive, exemplary, special, incidental, indirect and consequential damages, attorneys’ fees and costs, and any and all rights to have damages multiplied or otherwise increased. All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, or the rights and obligations of any entrant and/or Sponsor, shall be governed by and construed in accordance with the laws of the State of California without giving effect or regard to any principles or doctrines of conflicts of law/choice of law of the State of California or of any other jurisdiction.



12. Official Rules.

For a printout of the Official Rules, please print this webpage or we can print one for you by sending an email request to:


contact@luxurystreetwear.net


13. Sponsor.

Luxury, LLC, is the sponsor of this Giveaway and is solely responsible for the fulfillment of all prizes.


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